Returns & Exchanges
At Candy Claws, we want you to be obsessed with your new look; if your order isn't a perfect match, we offer easy returns on unopened products within 30 days of delivery. Due to the hygienic nature of beauty tools and adhesives, items must be in their original, sealed packaging to qualify for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Pack with Care
Securely pack your unused items in their original candy-themed boxes to ensure they arrive back at our warehouse in pristine condition.
Receive Your Refund
After our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing